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Privacy Policy

Welcome to GhaZoo. You rprivacy is important to us

The GhaZoo Company B.V. (“GhaZoo”, “us”, “our” or “we”) believe it is important to protect the privacy of our customers. GhaZoo own the website www.ghazoo.com. All the data you provide to this site will be received, stored, and managed in accordance with this privacy policy.

This privacy policy (the “Policy”) describes the way we collect, store, use, and manage data, including the personal data you provide or that we collect in order to offer you our service (the “Service”).

Please note: This policy only covers data that is collected by or provided to GhaZoo through your use of our Service.

By using our Service, you agree with this Policy and the processing of your personal data, in accordance with this Policy. If you have any questions or concerns about our privacy policy or methods, please contact us at service@ghazoo.com.

Data collection and use

GhaZoo collect information as described below. The main purpose of GhaZoo for collecting and using the data is to create your account, to provide you with our Service, to improve our Service, to contact you, to conduct research, and draw up internal reports. We are entitled to store information on servers in the United States and on servers and equipment in other countries.

 

Our Website

When visiting our Webite(s), your operation system, IP address, type of browser, language, and referral website may be automatically registered. We may use this data to monitor and analyse your use of the Service and to improve the Service. In addition, we may ask you to provide personal details that we may use, such as name, profile photo, gender, age or date of birth, links to your profile on social media and other third-part websites, user name and email address, home address (street name, number, postcode, town/city), telephone number and bank or credit card details. This data is exclusively collected through transactions between you and us, when creating an account or when registering for the newsletter. This data is only used for performing our agreement. After the contract has been executed and payment has been made, the data will be stored until the statutory term for keeping records has lapsed, at which time the data will be deleted.

The personal data you provide to us when you register can be viewed and amended by you at any time in the ‘login’ section of our website. We may share this data in the following cases: with agents (including credit rating agencies, companies processing credit card payments, and the external company that provides our customer service, if our company is sold or acquired by another company, or with external research agencies for research into products and services.

When you choose or are provided with a password, you must treat this password as confidential. You are responsible for every activity that takes place in your account. We are not responsible for damage or loss caused by a failure on your behalf to keep the password and/or other account information confidential.

 

Social media & widgets

Our Website contains social media widgets, such as the Facebook like button & widgets, Share this button, and interactive mini-programs active on our website, These programs can keep track of your IP address, which pages you visit on our Website, and may place a cookie in order for the relevant application to function properly. These programs are hosted by a third party or on our Website. The use comes under the privacy policy of the relevant third party.

 

Customer Service

If you are responding to a promotional offer or competition, we will ask for your name, address, and email address. We will use this information to perform the action, make the winners known, and measure the response to our promotional offers. After the promotional offer or competition, your email address may be used to notify you of news about us and our offers. If you no longer wish to receive these emails, you can unsubscribe at any time by clicking the unsubscribe link that can be found at the bottom of our emails or by sending us an email at service@ghazoo.com.

 

Push Notifications

We may send you a push notification occasionally through our mobile programs. You can turn off these notifications at any time in the settings of your mobile device.

 

Data collection in other cases

We may also collect your data by (1) your registration for a review of the Service or (2) your participation in sweepstakes or competitions through the Service. We may invite you through the Service to take part in a sweepstake or a competition. If you take part, we will ask you for certain personal details. Participation is voluntary, so you have a choice as to whether you wish to provide your personal details. The information requested usually concerns contact details (name and delivery address) and demographics (age and gender).

We use this information to notify the winners and hand out prizes, check the traffic on our Website and personalise the Service. We may engage a third party to organise a sweepstake or competition; this third party may not use your data for any other purpose.

 

Tracking

Like our marketing and outsourcing partners, we use affiliate or analytics companies, technologies such as cookies, beacons, scripts, and tags in order to identify a user’s computer/mobile device and to ‘remember’ certain information with regard to your visit, your preferential settings, a user name, and password. Information in a cookie may concern personal data, like your user ID, with the purpose of improving the Service, making recommendations targeted to your interests, and making the Service easier to use. You can disable cookies at any time, but you may not be able to access or use the Service.

We may show you advertisements from third parties that also use cookies on your computer/device, so they can follow the content and adverts you view. Because external advertisers link your computer/device to a unique number, they will recognise you each time they show you one of their adverts. These advertisers may use information about your use of our Service and other third-party websites and applications to measure the success of their ads and to make sure ads are targeted to your interests. Collection of data through these external advertisers is not covered by this Policy and we are not responsible for this. We recommend reading the privacy policies of the relevant parties to find out more about how they use cookies and other technology.

 

Mobiele Analytics

We use mobile analytics software to better understand the way our Service functions on your device. This software registers information, such as how often you use the application, which actions are performed in the application, aggregated user data, performance data, and where the application was downloaded from. We will not link this information to the personal data you provide to us through your mobile device.

 

Third-part Services

Our external service providers may use third-party tracking tools, such as Google Analytics and MobileAppTracking by Tune. These external service providers may use cookies, APIs and SDKs in order to collect and analyse user data on our behalf. these external parties have, in accordance with their own privacy policies, access to information like the unique number of your device, MAC address, IMEI, language area, geo-location information, and IP address for the purpose of services. Our privacy policy does not apply to the tracking tools of these third parties. We have no access or control over this.

 

Advertising Networks

We may show advertisements as part of our Service. The advertisers may collect data about you, such as data about your user session, your device’s identification number, MAC address, IMEI, geo-location, and IP address. They may use this data to show relevant adverts.

 

How we use data

We use the data we collect through the Service for the purposes described in this Policy or that have been communicated to you in connection with the Service. We may use the information to:

  • perform or improve the Service;
  • understand your preferences, so we can use your improve your user experience;
  • respond to your questions and comments and to offer you support;
  • provide the products and services you have requested;
  • send you related information, including confirmations, invoices, technical notifications, security notifications, support, and administrative messages.;
  • communicate with you about offers, bonuses, upcoming events, and other news about products and services provided by GhaZoo and its partners.;
  • link to other information we may receive from third parties, to help us to better understand your preferences and offer you a better service.

Sharing your data

GhaZoo will not share your personal data, except when you consent to this and with the exception of the following:

  • GhaZoo may hire other persons or companies to perform work for it, including analysing data and providing customer service. These support workers and service providers can have access to your personal data in connection with the services provided by GhaZoo.
  • We may share your personal data if this is legally permitted, or required, for example to comply with a request from a court or government authority, or when we believe that sharing your data would be appropriate in order to comply with the law; investigate fraude, comply with a government request; to exercise our rights; or to protect our and our users’ rights, property, and safety. This also includes exchanging data with other companies for protection against fraude.
  • GhaZoo may share your information as part of a fusion, sale of assets or financing/acquisition by another company.
  • We may share aggregated or annonymised data about you with our advertisers, publishers, business partners, sponsors, and third parties.
  • mogen geaggregeerde of geanonimiseerde informatie over jou delen met onze adverteerders, publishers, zakenpartners, sponsors en andere derden.

Chamges to this Policy

By providing your data to us, you agree with the use of your data in accordance with this Policy. When we make changes to this Policy, the changes will be published on this page and we will place notifications on other pages of our website, so you will always know which data we collect and what we use this data for. If you continue to use the Service, this means you agree with the changes.

 

Security

Ghazoo takes, within reasonable limits, measures that are necessary to secure your data against unauthorised access, loss, misuse, or amendments made by third parties. Although we store the data collected through the Service in good faith in a secured environment that is not publically accessible, we can not 100% guarantee the security of your data (when sending information or storage in our systems). Although we are committed to preserving the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent hackers from gaining access to this data. We can give no guarantees that your data is secured against unauthorised access, loss misuse, or amendments made by third parties. No method of sending data across the internet is 100% secure. This is why we cannot give you an absolute guarantee.

 

Access to your personal data

When your details change or you no longer wish to use our Service, you can correct, update, or delete your data by processing the change in your account environment or let us know by sending us an email at info@ghazoo.com. We will reply to your request within three working days. This also applies to requests for viewing or deleting your personal data.

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Storing your data

We will store your data for as long as your account is active or as long as is needed to provide our services to you. If you wish to cancel, or you no longer wish for us to use your data in order to provide you services, please let us know by contacting us at info@ghazoo.com. We will store and use your data as long as is necessary to comply with our legal requirements, resolve disputes, and enforce compliance with our agreements.

 

Contact details
The GhaZoo Company B.V.
Kraanspoor 50
1033 SE Amsterdam
085 0656 805

If you have any questions about this policy, please contact us at service@ghazoo.com.